Message Classification Key Features

Content Validation

---

TITUS Content Validation prevents data breaches before an email even leaves the desktop. The solution scans email and attached documents after the user clicks Send, and highlights potential problems so that users can change the message content, redact parts of the content, or change the classification before the email is sent. The feedback is immediate, like a spell check, helping to raise awareness and educate users on corporate email policy.

As a client-based solution, Content Validation avoids the problem of email being blocked at the gateway due to false positives. If an email is incorrectly identified as sensitive, users can be given the option to override the warning and send the email anyway. Users can also be required to provide a reason for overriding a policy warning, and the justification can be logged for reporting purposes. This puts accountability on the user, while providing the flexibility to ensure business processes are minimally impacted by false positives. All warnings and overrides are logged, which means organizations can easily identify areas of concern, such as employees generating high numbers of overrides, or keywords that are triggering the most warnings.

Content Validation provides the following benefits:

• Data loss prevention: Prevents data loss by warning users about sensitive content in email and attached files, and enables remediation before the email leaves the desktop.
• Education: Educates users about corporate email policy with warnings about data sensitivity.
• Accountability: Makes users accountable for the content that they release through email.
• Awareness: Communicates proper information handling by optionally applying visual markings to the email, such as headers, footers, and disclaimers.
• Ease of use: Provides organizations with an alternative to having users label or protectively mark every email; instead, users can be prompted only to mark email with sensitive content.

Email is scanned to ensure users comply with corporate policy

Customizable warning messages educate users on corporate policy and prevent data loss

Users can remediate policy violations before the email leaves the desktop