During a recent TITUS event, I had the opportunity to listen to a conversation between a deployed customer and another still in the planning phase that highlighted the classification challenges many organizations are facing. The questions being asked of the deployed customer weren’t technical ones, but focused on business transformation, such as:
- How did you train your users on the meaning of the classification levels?
- Would you recommend a full-fledged, single phase implementation or break it into several smaller phases?
- How much did you choose to involve the workers in the application of classification at first?