Last week my colleague Libby Robinson wrote about the enhanced automated classification capabilities of the new TITUS Classification Suite 4.4. While TITUS can automate classification better than ever, Libby nonetheless concluded that: “it is best practice to deploy a combination of user-driven, system suggested and automated classification.” If you read the TITUS blog regularly, I’m sure you are familiar with user-driven classification and its importance to the organization. But what is “system suggested classification” and when would an organization use it?
With “system suggested classification,” the TITUS policy engine runs the same evaluation policies as are performed during the automated classification process (based on content, context, the user, the recipient, etc.). The key difference is that a user is prompted to confirm the automated classification results and is able to quickly adjust the classification if the automated process was deemed incorrect.