While they offer incredible advantages, cloud sync and share services like Box and Dropbox also come with risks. As usual, one of the top risks isn’t from the technology itself, but the user. What guarantees do you have that your users are safely sharing information in the cloud? Unlike folders on the network, cloud folders are easily shared with users outside of your organization, and it is not always easy to tell which folder was created for sensitive content and which was not. As a result, users are more likely to make a mistake and overshare information.
While you can drill down to see with whom a folder is shared or examine the content of the folder to determine its sensitivity, this is time consuming and slows the speed of business. This inevitably means some users will fail to take those extra steps. It is also easy for a user to simply create a new folder on the run, forget the access details over time, and assume it is safe to use for another document at a later date. Folder names rarely convey the sensitivity or collaborative nature of the folder. So, when users share via the cloud do they know if the folder is shared externally? Can they easily tell if the folder is meant for public or internally facing documents? And, are your users always going to double check to make sure they know the answers before they upload a file? Unfortunately, when it comes to using a cloud service mobile app, ease of sharing information often takes priority over security. TITUS Classification for Mobile considers user experience, ease of use, and data protection all as equally important.