When I speak to CISOs about the future of the mobile workforce, I am reminded of Gandalf from The Fellowship of the Ring: “Keep it simple. Keep it safe.”
Ok, that is not an exact quote from J.R.R. Tolkien, but the similarities are striking. The earnestness with which IT and security professionals implore that business apps be both secure and easy to use accentuates the gravity of the situation they face. The data wraiths and thieves are constantly on their heels. With mobile devices, the physical loss of the device—and the data it contains—is a new threat. And even if the device remains firmly in the clutches of the user, the data may not. There are a multitude of mobile apps that make it easy to share and over-share data. If workers find the corporate app to be too difficult to use or it hinders their workflow, they are likely to turn to unapproved alternatives.